Associate – Inbound Messaging – Customer Services (Pune)
Associate – Inbound Messaging – Customer Services (Pune)
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We're searching for a dedicated and driven Analyst to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of contact for our valued customers via inbound messaging. Your primary responsibility will be to provide first-rate customer service by assisting their inquiries in a timely and professional manner. You will also play a crucial role in analyzing customer needs and delivering assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound support platforms.
- Addressing customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for interaction? Do you thrive in a dynamic environment where you can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with timely support via live chat. You'll resolve a variety of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Team up with a talented team of professionals.
- Gain valuable experience in the customer support industry.
If you are eager to take on a challenge, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for resolving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, supporting them with their questions through live chat.
- Duties include:
- Proactively interacting with customers via live chat
- Delivering prompt and helpful solutions to customer inquiries
- Keeping a courteous and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent communication skills, and a strong work ethic, we encourage you to submit your application! This is an amazing opportunity to grow your career in customer service while making a difference in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with top-notch get more info communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will resolve inquiries in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a passion for customer service? Do you excel in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing timely and helpful support via live chat. You'll be responsible for resolving customer inquiries, diagnosing issues, and ensuring a positive journey.
We offer a welcoming work environment with opportunities for advancement. If you are ready to make a contribution, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a astute eye for detail and a desire to offer exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the primary point of contact for our cherished customers. You will resolve their inquiries in a prompt and courteous manner. Your interpersonal skills will be essential in building positive customer interactions.
At Eclerx Pune, we strive to create a supportive work environment where you can thrive both personally and professionally. We offer competitive compensation and benefits packages, as well as possibilities for skill advancement.
- If you are a driven individual with a strong work ethic and a genuine desire to make a positive impact, we encourage you to apply!